Testimonials 2018-10-16T10:00:03+00:00

Virginia Beach King Neptune

Testimonials

I would highly recommend Steven Dunbar and RE/MAX Alliance for all of your property management needs. As a former tenant, I was very impressed with the level of attention and care given to the condition of the property as well as the detailed move-out inspection. The contractors working with Steven were professional, detailed and easy to contact. When I met with Steven to view the property I rented, I could tell that he enjoyed his job and was great at marketing properties. They are unlike any other property management team I have worked with before.

Michelle L. Walker

 Jackie and Steve Dunbar have managed our property over the last six-plus years while we were living overseas. They have treated the house as if it were their own property. Tenants know they can call Jackie and Steve for quick action, and we know we can relax, with the comfort that our house is in great hands. We highly recommend them for your property management needs – they are honest, hard-working, and very Military friendly. If you are moving overseas and are concerned about renting your house, give Jackie and Steve a call and lose that stressor.

Cpt. Eric & Amy Gardner, January 2017

I can’t say enough good things about Jackie and her husband Steven. I live in California right now and managing my home in Virginia Beach was becoming too much for me. I hired them first to manage the property and then to sell it. They were incredible managing the home. My last tenants left it a disaster and they were able to get me great deals on all the repair work so the house looked great again and they got it rented quickly. Then when it came time to sell they were once again incredible. Jackie got the house under contract after it had been listed for just 24 days. Then she was able to negotiate several surprise issues with the buyer and got me clear of the house with some cash in my pocket. I was pretty convinced this house would bankrupt and/or drive me insane and I am certain the Dunbar’s are the reason it didn’t. I can’t thank them enough and I would highly recommend them to anyone looking to buy, rent, or sell or in need of a trustworthy property manager.

Joe Robinson, April 2017

Steve and Jackie Dunbar make a great team! They took care of our house as a rental property. We do not live in the area and we felt at ease with them as the property management company. When we decided to sell the house as our tenant was moving out they got it market ready. Jackie accommodated our budget while getting the house more marketable. She lined up all the workers so we had no hassle. The house was on the market and under contract very quickly. They are in the business of selling houses and they do it well!

John and Tracey Tebbetts, September 2017

 The Ellis-Dunbar team is awesome.  Having used them as property managers since 2008, I have yet to go a single month without a tenant, a testament to their drive and understanding in the importance of keeping a unit filled.  When repairs are required, their staff (who is also awesome) notifies my promptly and gets the work done as soon as possible.  I’m very happy with Steve and Jackie as my property managers and would recommend them anytime.

Mark Seip, January 2016

I rented my condo from Steven and Jackie Dunbar.  I really enjoyed their management style and timely response to some repairs I noticed were needed upon my initial review of the condo.  All items were taken care of and with great quality.  In fact, I feel privileged to have been given the opportunity to buy that condo from them.  I was not at all surprised that the professional demeanor of their rental management style carried through to their real estate transactions.  What impressed me the most was their vast network of resources they generously made available to me, although I was prepared with resources of my own, I appreciated the gesture and their personal interest in making me feel well informed and that I had options in every facet of the transaction.

Michael Turk, March 2016

We have known Jackie Ellis Dunbar since 2005 when she was recommended to us by close friends.  At that time we were interested in purchasing a property for investment purposes, and she found one that was suitable for us.  Over the past 10 years Jackie and her team have managed the property for us.  Her expertise and resources resulted in a timelier and less stressful resolution of issues associated with managing a property than if we had done this on our own.  Additionally, she found the home where we presently reside. Most recently, Jackie sold our investment property, quickly and at a price we were satisfied with.  We have always felt that we could trust Jackie to act in our best interests and provide us with sound professional advice.  Jackie has always been easy to communicate with, and has promptly responded to our phone calls and emails, even when out of town. We wholeheartedly recommend Jackie to anyone looking for a realtor, and in fact, we have recommended her to friends and family over the years.

Nancy and Frank Lang,  May 2016

Jackie, Thank you for all of the hard work you put in to sell our house over the last couple of months, it is greatly appreciated.  Please thank your team for us, as well.  Also , relay our thanks to Steven for the property management expertise provided since 2011 (I think that is when we started with your company).  If any friends we know are looking for property management or a real estate agent, we will definitely give them your name.

Randy & Erin Krekeler, June 2016

Let me offer two example of excellent customer service by the Dunbar Team. Both of these happened while we were out of town…while on vacation last winter, a neighbor call on a Sunday to say a huge branch fell from a tree and punctured the roof of our residence Rain was forecasted to continue for the next week. I called Steve for help. Within a hour, he had temporary repairs being made that day, until permanent ones could be done on Monday. We resumed our vacation with confidence knowing that a seasoned and qualified vendor was on the job.

Just the other day, again I was out of town, I received a call saying that a rental property of ours ,appeared to be had the front door. Left wide open, and the tenants did not appear to be home. Again I called the Remax Alliance team and within 15 minutes Steve called me back to say the House was secure. Not only do we get quality tenants, but we get so much more in terms of extra value and care for our properties, and excellent customer service from all of the professionals on the Team.

I can’t imagine ever having properties to be managed, and not having the Remax Alliance team handle them for us. They are all the best in their field.

Paul Regal, October 2016